Policy Concerns
We value your privacy here at HCC Auto Lab. We are dedicated to safeguarding the private and car-related data you submit when utilising our services. Along with any information pertaining to your car, such as its make, model, VIN, and service history, this also contains your name, contact information, and payment details.
We gather this data in order to provide the most possible customer service. Your information enables us to keep service records, make correct diagnoses and repairs, set up appointments, and efficiently communicate with you. Only with your permission will we occasionally use your contact information to send you service reminders or exclusive deals.
Your personal information is never sold, rented, or shared with outside parties by HCC Auto Lab. Your information may only be shared when it’s needed by law or legal authorities, or when it’s essential to finish a service, like ordering a certain part.
We employ stringent security procedures to safeguard your data. Only authorised team members have access to client data, and we implement physical and digital security measures to guard against abuse or illegal access.
Unless we are compelled by law to retain it, you have the right to request access to your personal data, have any errors corrected, or have your information removed from our systems. Additionally, you can notify us at any time to stop receiving any marketing emails.
Please be aware that links to third-party websites may occasionally appear on our website or in our messages. The content and privacy policies of such external websites are not within the control of HCC Auto Lab.
This privacy statement may be updated periodically to take into account modifications to laws or business procedures. Any modifications will be made available to the public and will go into effect right away.